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Joanne Lee (Straitstimes.com Editor) : "vPOST allows you to shop at overseas online Merchants at domestic shipping rates."
Desmond Vincent (shipped more than 6 packages) : “I am delighted with the excellent service.”
Benny Lee : “your proposed action has contributed positively towards my shopping
experience with vPOST…….This is also to encourage you, as well as the whole team, as oppose to
the major negative perception of vPOST's customer service being discussed in public forums.”
Muhammad Nurizat (shipped more than 5 packages) : “and now we enter the new ERA..THE ONLINE SHOPPING...SINGPOST is always there to serve us and at times go to the extra mile to ensure the arrival of the product is adhere to its stated timing...”
David Phua (with vPOST since 1999) : “You must be complimented for displaying a high quality of customer service which sadly is lacking nowadays.”
Matthew Ang (shipped more than 7 packages) : “It is indeed a very pleasant experience using VPOST. Thank you once again. I am looking forward to the next shipping.”
Tsubasa (with vPOST since 2007) : “Would like to congratulate your VPost team. Service standards has gotten much better….”
Desmond Choa (shipped more than 40 packages) : “I appreciate your excellent customer service rendered to me till date.”
Anisia Lim (shipped more than 25 packages) : “…willingness to go all the way to help her customers really put her a notch above the rest .....an employee who bothers to build relations with her customers.”
Volcom Syed (with vPOST since 2007) : “Thank You so much for your effort in ensuring prompt delivery. Look forward in using vpost. “
Yap SL (with vPOST since 2004) : “I am so surprised that my items arrived promptly yesterday.
Thank you for the excellent service! I am actually very impressed!”
Tristan (with vPOST since 2007) : “Your service has been wonderful.”
Syed Muhammad Noor : “Thanks alot for your patience and good communication.”
Gin Lim (shipped more than 25 packages) : “They were courteous and friendly as they help me solve my problems and understand my needs. Such professionalism is rare nowadays. They are an asset to your organization and are part of the reason I look forward to your service again in the future.”
ZHANG JIN (shipped more than 30 packages) : “Thanks for your good service!”
Kay Hwa : “The service has been very effective.”
Alex : “Thank you for your organisation effort to improve on your tracking system.”
Jessica Ho (shipped more than 10 packages) : I would also like to register a word of thanks to vPOST for the steadfastness in rectifying queries by customers.
Christopher (with vPOST since 2007) : I'd send you a quick thanks and say 'Job Well Done!'
Frank Fong (with vPOST since 2006) : “U have make my day. Fantastic customer services”
Arthur (with vPOST since 2004) : I always think well of organisations that receive feedback well and strive for continuous improvement.
Hsueh Mei : “the customer service officer was very pro-active and greatly assisted in getting the parcels to Singapore in time .....”
Angeline Tay : :Thank you for your attention and excellent service. I really appreciate the excellent service”
Gavin Gan (with vPOST since 2004) : “you've been very helpful…”
Amos (with vPOST since 2006) : “Please convey my appreciation to your management…in the good, diligent courteous service…”
Charles Lim : “This is good service.”
Hui Ling : “would like to thank the people working at Vpost USA for their excellent service….. everyone was most helpful and patient with my different queries.”
David Tong : “excellent service and turnaround.”; “superb service”
Albino : “Appreciate the service rendered. Will definitely use vPost again.”
JK (shipped more than 10 packages) : “Thank you for the great service.”
Wee Kiat : “Great efficiency and service!”
Connie See (shipped more than 100 packages: “As usual, excellent customer service.”
Jennifer Ng (with vPOST since 2006) : “I have always encountered polite, helpful customer service with VPOST and it is a testament of your efforts to keep up with service excellence to the public.” |